Where is the biggest call center in India?

Where is the biggest call center in India?

After looking across various sources available in the web, I came up with the following list of players having top 10 call centers in India:

  • Genpact Ltd.
  • WNS Global Services.
  • 3i Infotech.
  • TCS BPO.
  • IBM Daksh.
  • 24/7 Customer Pvt Ltd.
  • Aegis Ltd.
  • Infosys BPO.

Which companies have call centers in India?

Best 25 Call Center companies To Look Out For

  • Cerebra Integrated Technologies Limited:
  • DataAngle Technologies Pvt Ltd:
  • Octopus Tech Solutions Pvt Ltd:
  • Contech Outsourcing:
  • Solution BPO Services:
  • Valenta BPO Careers:
  • Versatile BPO:
  • Krazy Mantra Group of Companies:

How many call center agents are there in India?

350,000 call center workers
There were approximately 350,000 call center workers in India as of February 2015.

What is the biggest call center in the world?

Here are the top 30 largest call center companies globally:

  • Genpact.
  • Alorica.
  • Blue Cross Blue Shield.
  • Wells Fargo.
  • Verizon.
  • Citigroup.
  • Conduent.
  • Convergys.

What city has the most call centers?

Atlanta
Top 25 Metro Areas with the Highest Number of Call Center Workers

Rank Metro Area Estimated Total Call Center Employees
1 Atlanta 121,480
2 Dallas 115,837
3 Phoenix 109,764
4 Tampa 69,189

Which BPO is best in India?

10 Best BPO Companies in India are:

  • Genpact.
  • Tata Consultancy Services.
  • WNS Global Services Private Ltd.
  • EXL Service.
  • Wipro BPO.
  • Firstsource Solutions Ltd.
  • Infosys BPO.
  • Aditya Birla Minacs Worldwide Ltd.

What are 3 negatives of Indian call centers?

Disadvantages of Call Center Outsourcing

  • Loss of control. The biggest reason that a company would keep its call center in-house is control.
  • Lack of industry or company knowledge.
  • Language barriers.
  • Quality can be expensive.
  • Lack of feedback.

Which country has most call centers?

It is worth noting that the Philippines overtook India as the top call center in the world in terms of expansion and revenues. The country call center industry steadily expands as much as 30% a year, compared to 10-15% per year in India.

Which country has highest BPO?

The top 40 countries for business process outsourcing

  • India is still the number one country for business process outsourcing, followed by China and Malaysia, according to A.T.
  • The index is made up from three categories and 38 sub-indices.
  • The top 20 remains relatively stable on last year.

What is the call center capital of the world?

the Philippines
To be called the call center capital of the world, a country should at least be swarmed by hundreds of companies worldwide. And that is exactly why the Philippines has been dubbed as one. Top call center companies from all over the world have established operations in the country since its inception.

What is the largest call center in the world?

Who has the best call center?

The Best Call Center Services for 2022

  • Best Overall: Signius Communications.
  • Best for Marketing and Sales: GetCallers.
  • Best for Low-Volume Calls: MAP Communications.
  • Best Live and Automated Combination: Davinci.
  • Best Automated Service: RingCentral.
  • Best for Multi-Channel Support: Specialty Answering Service (SAS)