How can I email Twitter?

How can I email Twitter?

Direct message @TwitterSupport for quick assistance. Log in to your Twitter account online or through the Twitter app. Create your message and then send it to @TwitterSupport. Someone in support services should respond directly to your message.

How do I use Twitter customer service?

Delivering good service on Twitter isn’t much different than traditional channels:

  1. Be friendly.
  2. Show empathy.
  3. Offer to help, using language that doesn’t appear to be scripted.
  4. A personalized message is important.
  5. Use the customer’s name if possible, not just his or her Twitter handle.

How do I take the lock off my Twitter account?

To unprotect your Tweets, follow the above instructions: For web, uncheck the box next to Protect my Tweets. For the Twitter for iOS and Twitter for Android apps, drag the slider or uncheck the box next to Protect your Tweets. Be sure to review your pending follower requests before making your Tweets public.

How do I fix Twitter problems?

Troubleshooting twitter.com

  1. Check your network connection.
  2. Try a private browser.
  3. Update your browser.
  4. Log out of your account.
  5. Clear your cache and cookies.
  6. Turn off browser add-ons.
  7. Revoke third-party access to your account.

How do I reach Twitter?

Contact us at support.twitter.com/forms. We can help. Select a topic. Select the topic that best describes your issue, then you’ll fill out a form with your specific details.

How do you respond to a Twitter complaint?

Even if you can’t resolve the issue right away, make sure to respond in some form as quickly as possible. A short and sweet tweet saying, “Thank you again for taking the time to provide your feedback! We really appreciate that!” acknowledges their complaint and speaks volumes about how your business cares.

Why does my Twitter account have a lock?

The padlock symbol on Twitter indicates an account that is protected. Tweets from protected accounts cannot be viewed unless you have been approved to view them. Businesses and individual users can choose to protect their tweets to limit the number of people who can access them.

How do you unlock a Twitter account without a phone number?

Using Email If you do, this is the best and easiest way to unlock your account without a number. Look for the “reset password” button on the login page. Enter your recovery email which is the same as your signup email on the next page. After entering your email, Twitter will send an email with a temporary password.

How do I recover my Twitter email?

Go to the password recovery page on Twitter. Try with the username first. If you enter a valid username, Twitter will prompt you to enter the email address associated with your account. If you provide the valid email, you will get a password reset link by email and you can proceed.