How do I unlock my STCU account?

How do I unlock my STCU account?

What do I do if I become locked out or forgot my password?

  1. Click the online banking button and click on Forgot password?
  2. Read the statement, click I Agree, and click the Continue button.
  3. Enter your username and member number.
  4. Choose to have a temporary password sent to you by email or text message.

Does STCU have a mobile app?

Whether lounging on your couch or hunting avocado at your grocery store, you can bank from anywhere with the secure STCU mobile app.

Why is my STCU account locked out?

For your security, telephone banking locks accounts when the member number and password are entered incorrectly too many times in a row. Please contact STCU to request your telephone banking account be unlocked. Once your account is unlocked, you should be able to log in using your current member number and password.

How do I pay my STCU bill?

Pay from your STCU accounts.

  1. From the online banking dashboard, click on “Transfers.”
  2. Select the account from which payment will be made, and the loan account to pay.
  3. Select the amount to pay, day to pay, and the frequency of the payment.
  4. Add a “memo” for your records to note the purpose of payment.

What is my STCU account number?

To locate your 10-digit account number, check your monthly printed statement or log into online banking and click open “Self service > Access my statements.” If you receive Social Security benefits electronically, you can go to fiscal.treasury.gov/GoDirect to switch payments to your STCU account.

How do I check my STCU balance?

Manage your money from your phone.

  1. (509) 326-3971 in Spokane.
  2. (800) 634-0311 toll-free in the United States and Canada.

How do I find my account number on STCU app?

Does STCU have mobile deposit?

STCU offers mobile deposit of most domestic checks up to $5,000 for members with Android or Apple phones and tablets, using the STCU mobile app. The deposits can be made into members’ checking, savings, or money market accounts.

Why is my STCU card not working?

If you enter your personal identification number (PIN) incorrectly too many times, your card may become locked and temporarily unusable. If this happens, call STCU at (509) 326-1954 or (800) 858-3750 during regular business hours and we will verify you as the card owner and unlock your card.

Does STCU offer skip a payment?

For those who need it, we have options to provide a little payment relief during the COVID-19 outbreak. If you are experiencing a hardship and need assistance with your mortgage, home equity loan, or credit card, call us at (509) 755-7930 for to discuss options.

What is STCU bank Identification Code?

STCU’s direct deposit routing number: 325182700. Your 10-digit STCU checking, money market, or saving account number where you want money deposited.

Where is my member number at STCU?

Your account numbers can be found on your STCU statement, your online banking account, or by visiting any STCU branch location.