How do you perform a service walk around?

How do you perform a service walk around?

The key elements of the interactive service walk-around Greet them in a friendly manner and tell them that you have been expecting them. Immediately that customer gets the sense that they are valued. You need to use the pre-work information to talk to the customer through the service process.

What are the ten steps that go into selling a car?

Terms in this set (10)

  • Meet and Greet. Meets Customer, ask if they’re here to see anyone specific.
  • Fact Finding. -Find out the facts!
  • Select a Vehicle. -Narrow down to what the guest is looking for.
  • Presentation and Demo.
  • Trial Close.
  • Trade in Evaluation/Walk.
  • Write-Up.
  • Negotiate and Close.

What time of year are most cars sold?

Peak Seasons. The two peak seasons for auto sales occur during the spring, from March through the end of May, and from September through November. During these periods of peak demand, cars’ average sale prices can rise by 10% to 15%.

Where do you start a vehicle walk around?

Begin by walking clockwise around the vehicle and check: Headlights, tail lights and turn signal operations.

What is a walk around for a car?

An auto walkaround, or a car walkaround, is when a sales rep records a 360 ̊ video of a vehicle, highlighting distinguishing features, color, and condition.

What are the best car sales tips?

There is one idea behind all of our best car sales tips: closing a deal doesn’t need to be complicated. The salespeople who find success are straightforward, honest, knowledgeable, and provide excellent service. If you can cover those bases, the rest is easy. 1. Set the tone and be straight forward Don’t beat around the bush!

How to do a walk-around service on your car?

Customize the walk-around based on common items such as underhood fluids, tires, lights, body condition, and wiper blades. The customer should always be invited to join the service advisor on the walk-around and get involved. The service walk-around is a pain point where shortcuts are taken with astounding regularity.

How to sell cars in Easy Steps?

Following this how to sell cars guide will help you to build a solid base, that can lead you into a prosperous car sales career earning 100k + per year. 1. Meet and Greet 2. Guest Sheet 3. Vehicle Selection 4. Demo and Drive 5. Trade In 6. Service Walk 7. Four Square 8. Negotiate 9. Manager T.O. 10. Close and Deliver 11. Follow Up

What is the best way to approach customers at a dealership?

Customers are at your dealership to buy a car. Be straightforward and confident in your approach. If you see a customer walking around the lot, take the initiative, and ask how you can help. You’re here to help him buy a car.